A friend of mine (Mr. Dennis Chu) from the newly created Google Buzz is the webmaster and innovator of a new website called Goofy2 Dot Com. I recently joined this site, and it is definitely interesting.
Click here to check out Goofy2
This website is a social/open instant messenger that enables users to stay in real-time connection [...]

Dear Readers:
Today’s post is a simple one but important one. A keyword that you should always keep in your mind, especially in today’s Information Age, is the word repository. Why do I say this? Well, it is because there is always a discrepancy between your actual knowledge-base and applied information. In other words, regardless of [...]

At a recent LinkedIn group discussion, the topic of “documentation checklists” was raised. Is there such a thing as a documentation checklist? Can one silver-bullet documentation checklist be drafted that will ensure successful completion of a documentation guide? Is this really necessary? Here are my thoughts on this.
Yes, you can formulate a basic list of [...]

As a Technical Writer, I sometimes ask people (like at a social event) “so, do you really document your internal processes and procedures at your workplace?” Most people say “Oh, sure, I document these things.” But, the truth is, I believe, that people shy away from composing quality documentation because they don’t think it matters [...]

Literate Programming is a concept introduced by Computer Scientist Donald Knuth who once wrote that “I believe that the time is ripe for significantly better documentation of programs, and that we can best achieve this by considering programs to be works of literature. Hence, my title: Literate Programming. Let us change our traditional attitude to [...]

Over the past two months or so, I have been messing around with the XAMPP client/server environment that I installed directly onto my Windows Vista Operating System. This is available at the Apache Friends website, and it is really cool because it lets you set up an environment where your machine is essentially both a [...]

There is a really cool application you can get from the CodePlex Open-Source website called “XML Notepad”.
Just click on the following URL:
http://xmlnotepad.codeplex.com/
XML is a language that has been developed to work exclusively with data and ensure the optimal transition of data between applications, platforms, and environments of all kinds.
Wikipedia summarizes XML in [...]

Today’s world is changing in an unprecedented way. Only thirty years ago, the personal computer emerged, and at that time Bill Gates boldly stated “my purpose is to put a personal computer into each home”. Thirty years later, many people have two computers (a work computer and a personal computer) and also some kind of [...]

The value of information, especially quality and accurate information, is literally “immeasurable”. Why do I say this? It is because quality information helps individuals and organizations immensely. If there is a project that involves, for example, four people: a computer systems architect, a computer programmer, a program tester and a technical writer, it is important [...]

Over the past twelve years, in some way, I have participated in the development of user manuals for computer software.
It has been an enlightening experience and I feel like I have received an opportunity that perhaps was not necessarily available to others.
I first worked as a computer trainer in Brazil and then when I [...]